Returns and order support

For help with an item or an existing order, email orders@wearus.ca.

What to include

  • Your order number and the email used for the order.
  • The item, size and quantity involved.
  • A description of the issue and photographs where relevant.

Contact us to confirm the applicable return instructions before sending an item back. Eligibility and any proposed resolution need to be reviewed for the specific order.

Track an order or visit Help.